Job Description

European Road Freight Operator
Our client is seeking an experienced and highly organised European Road Freight Operator to join our growing logistics team. The successful candidate will be responsible for coordinating and managing international road freight movements across the UK and Europe, ensuring deliveries are completed efficiently, cost-effectively, and in line with customer requirements.
This role requires strong communication skills, excellent attention to detail, and the ability to manage multiple shipments while maintaining exceptional customer service standards.
Key Responsibilities
Plan, coordinate, and manage European road freight shipments from booking through to delivery
Arrange full load (FTL), part load (LTL), and groupage transport throughout Europe
Liaise with customers, carriers, hauliers, agents, and overseas partners regarding shipment requirements
Obtain competitive transport quotations and negotiate rates with suppliers
Monitor shipments and proactively resolve any service issues or delays
Ensure all customs documentation and transport paperwork is completed accurately
Maintain compliance with relevant transport regulations, customs procedures, and HMRC requirements
Communicate shipment updates to customers and provide excellent customer service
Process transport bookings and update internal systems accurately
Verify supplier invoices and manage shipment costing and profitability
Build and maintain strong relationships with customers and transport providers
Support the commercial team with freight quotations and business development opportunities

Skills & Experience Required
Previous experience within European road freight operations
Good understanding of international road transport, groupage, FTL and LTL services
Experience using freight forwarding or transport management systems
Strong geographical knowledge of Europe and international transport routes
Excellent organisational and time management skills
Ability to work under pressure and prioritise workloads effectively
Strong communication and customer service skills
Competent in Microsoft Office applications including Outlook, Excel and Word
Commercial awareness with the ability to identify cost-saving opportunities