Job Description

Junior Import Clerk
Great Blakenham
£30,000

Our client is seeking a motivated and detail-oriented Junior Import Clerk to join their busy operations team. This role is ideal for someone with 1-2 years’ experience within import operations, freight forwarding, shipping, or logistics who is looking to develop their career within a fast-paced logistics environment.
Working alongside experienced import professionals, you will assist in the smooth movement of cargo from origin through to final delivery, ensuring all documentation, customs requirements, and customer communications are handled efficiently and accurately.

Key Responsibilities
Processing and monitoring import shipments from booking through to delivery
Preparing and checking import documentation for accuracy and compliance
Liaising with customers, shipping lines, hauliers, customs authorities, and overseas agents
Assisting with customs clearance procedures and ensuring all required documentation is obtained
Updating internal systems with shipment information and status updates
Managing customer queries and providing regular shipment progress reports
Raising files, obtaining charges, and supporting invoicing processes
Ensuring import activities comply with customs regulations and company procedures
Supporting the wider operations team with day-to-day administrative duties

Requirements
1-2 years’ experience within an import, freight forwarding, shipping, or logistics role
Basic understanding of import procedures and customs documentation
Strong organisational skills with excellent attention to detail
Good communication skills and a professional telephone manner
Ability to prioritise workload and work to deadlines
Competent IT skills, including Microsoft Office applications
A proactive and positive approach to work
Experience using freight forwarding or customs software would be advantageous